Tag: k2 intelligence

#RebateGate. The Advertiser-Agency Disconnect. Conflict of Interest. Part 2: Nature of Relationship

The 2016 research on media transparency in the US market by K2 Intelligence and the Association of National Advertisers was fundamental in shedding light on the status quo regarding how advertisers and agencies view their respective roles in their relationship. From the advertiser’s perspective, it seems quite natural to expect the agency to act in the advertiser’s best interests. In the first part of the article, we explored the non-transparent practices revealed by the investigation. As outlined in the “Transparency Guiding Principles of Conduct” issued by 4A’s in January 2016, “The default principle in all client/agency relationships where the agency is agent and the client is principal is full disclosure and full transparency in media planning and buying, unless there is an exception that the client has agreed to in advance and is covered by a separate agreement. Further, the client/agency agreement should specify that the client is the principal and the agency is the agent. However, the same Guiding Principles also make mention of the agency’s ability to also act as principal: “The agency should always ensure that the client clearly understands the nature, implications and benefits of any opt-in products and services, including disclosed and non-disclosed models. These… Read more »

RebateGate, transparency, ad agency, non-transparent media buying, CheckMedia solution, Marketing Mix Optimisation, ROMI increase

#RebateGate. The state of non-transparency. Part 1: the K2 Intelligence report.

In 2016 the marketing industry community was shaken by a major event with potentially massive and all-encompassing repercussions. Aptly named “RebateGate”, the cataclysm was caused by an eye-opening report on media transparency in the advertising industry. The independent research behind it was commissioned by the Association of National Advertisers (“ANA”) and conducted by K2 Intelligence LLC (“K2”), leading the fact-finding part of the study. Addressing the study’s results, Ebiquity/FirmDecisions (“Ebiquity”) partnered with K2 to develop specific applicable advice and recommendations to help advertisers adjust to this newfound information and address the potential blind spots. Throughout the process, K2 put out requests for interviews, reaching out to 281 sources, finally conducting 143 interviews with 150 separate sources, which amounted to a cross-section representation of how the United States’ media buying ecosystem operates. Throughout the study, all of the interviewed participants’ identities were kept secret from both the ANA and Ebiquity, including all the individuals and corporate entities named in the sources’ accounts. Additionally K2 held full authority over the methodologies the study team applied, also having editorial control over how the report was eventually presented. What K2 realized was that within that sample they studied, there were pervasive non-transparent business practices. Out of the 117 sources… Read more »